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Privacy Policy

Last updated: October 2025

This Privacy Policy explains how Procetek may collect, use and protect personal information when you contact us through this website, by email, or through project inquiry forms.

This website is intended mainly for business-to-business communication relating to products, projects, quotations and technical discussions.
Effective date: April 9, 2026

1. Information We Collect

When you contact Procetek through this website, by email, or by inquiry form, we may collect the information you provide, including your name, company name, email address, phone number, and project or product requirements.

We may also receive limited technical information through normal website operation, such as browser type, device type, IP address, pages visited, visit time, and similar server or website usage data.

2. How We Use Your Information

We may use your information to:

  • respond to your inquiries and requests;

  • provide product, quotation, or technical information;

  • follow up on project communication and business discussions;

  • maintain internal records related to customer and project communication;

  • improve our website communication and service process.

3.Information Sharing and Service Support

Procetek does not sell your personal information. We may share information only when necessary to support your request, operate our business, or comply with legal obligations.

For example, information may be processed through website hosting, email, IT, or communication service providers acting on our behalf. We expect such support to be limited to business purposes related to our operations and customer communication.

4.Cookies and Website Data

This website may use basic cookies or similar technologies that are necessary for page operation, security, and general website performance.

If analytics, hosting, or other technical tools are enabled, those tools may also collect limited website usage information to help us understand and maintain the site.

5.International Business Communication

Procetek is based in Shanghai, China and may handle inquiries, project details and technical communication across different countries and regions.

By contacting us, you understand that your information may be processed or accessed as part of international business communication and customer support.

6. Data Security

We take reasonable steps to protect the information you submit to us and to limit access to authorized personnel only. However, no method of online transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We keep inquiry and contact information only for as long as reasonably necessary for business communication, project follow-up, record keeping, or legal compliance.

8. Your Choices and Requests

If you would like to ask about your information, request an update, limit certain communications, or request deletion where applicable, please contact us at sales@transitec.us.

We will review reasonable requests in line with applicable requirements and our legitimate business recordkeeping needs.

9. Contact

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

If you have any privacy-related questions, please contact sales@transitec.us.

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